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cubrick
Inscrit le: 16 Aoû 2010 Messages: 6 Localisation: BELGIQUE
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Posté le: 16 Aoû 2010 à 16:49 Sujet du message: écran bleu, crash windows vista au démarrage du pc de bureau |
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Bonjour à tous, je vous expose mon problème car depuis plusieurs jours, au démarrage du pc, j'obtiens un écran bleu - crash windows!!
cela dépend des jours mais il peut y avoir 2 ou 3 crash successifs et cela seulement après le démarrage car à chaque fois, je prends note du code "STOP" qui est à chaque fois différent!! afin de pouvoir avoir accès à mon pc; je reboote à chaque fois
Voici la configuration de mon pc de bureau:Packard Bell BV iMedia 6006
AMD Athlon 64 X2 Dual Core Processor 5200+ 2.70 GHz
Mémoire vive: 3,00 Go
Système d'exploitation 32 bits
Windows Vista édition familiale prenium
carte mère de Packard bell BV - modèle M2N-NM
Cartes graphiques:
NVIDIA GeForce 8500 GT
Après analyse des différents codes: (0X0000001A -0X0000008E - 0X00000024- 0X000000FC - 0X000000A - 0X0000007F ); j'ai pris l'initiative de mettre à jour mes pilotes, windows mais rien y fait
de vérifier la mémoire: tout semble OK
analyse Anti virus en ligne (f-secure, stinger, anti malwares): tout est ok
Dans le gestionnaire de périphériques; tout est bon
Et je n' avais pas installé de nouveau programmes. La seule chose que j'avais fait est d'installer un disque dur multimédia de la marque "Lacie" afin d'y mettre mes fichiers multimédia et j'avais effectivement eu un petit problème lors de la deuxième connexion au pc; celui-ci ne l'avait plus reconnu. Après maintes tentatives, j'avais du connecter le disque sur une autre prise usb du pc... par la suite, je ne l'ai plus utilisé et rapporté au magasin; voilà c'est le seul soicis que j'ai eu avant les crashs!!!
Pouvez-vous m'aider?
MERCI mille fois d'avance
PS: voici les résultats énoncés par le soft:" who crashed":
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Mon 16/08/2010 7:55:46 your computer crashed
This was likely caused by the following module: clfs.sys
Bugcheck code: 0x24 (0x1904AA, 0x8B976270, 0x8B975F6C, 0x824F582A)
Error: NTFS_FILE_SYSTEM
Dump file: C:\Windows\Minidump\Mini081610-01.dmp
file path: C:\Windows\system32\clfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Common Log File System Driver
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Sat 14/08/2010 15:01:43 your computer crashed
This was likely caused by the following module: win32k.sys
Bugcheck code: 0x1A (0x41287, 0x49437A6F, 0x0, 0x0)
Error: MEMORY_MANAGEMENT
Dump file: C:\Windows\Minidump\Mini081410-01.dmp
file path: C:\Windows\system32\win32k.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote Win32 multi-utilisateurs
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Fri 13/08/2010 8:04:46 your computer crashed
This was likely caused by the following module: ntkrnlpa.exe
Bugcheck code: 0x1A (0x5001, 0xC0802000, 0x3ECE, 0x5C43201)
Error: MEMORY_MANAGEMENT
Dump file: C:\Windows\Minidump\Mini081310-01.dmp
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
The following dump files were found but could not be read. These files may be corrupt:
C:\Windows\Minidump\Mini081210-01.dmp
________________________________________
Conclusion
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4 crash dumps have been found on your computer. Only 3 could be analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
La restauration du système windows était désactivée; donc impossible de revenir à plus de 5 jours en arrière et je souhaiterais éviter de revenir à la configuration initiale de manière à ne pas perdre certaines données personnelles |
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Asiakira Rédacteur
Inscrit le: 29 Jan 2007 Messages: 1540 Localisation: Un monde virtuel
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Posté le: 17 Aoû 2010 à 10:29 Sujet du message: |
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Vérifier les mémoires, mettre à jour les drivers etc..
Après ça s'il ne résout toujours pas, aller jeter un coup d'œil ICI _________________
"Bonjour Dame Tristesse et je te salue Mélancolie" |
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cubrick
Inscrit le: 16 Aoû 2010 Messages: 6 Localisation: BELGIQUE
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Posté le: 17 Aoû 2010 à 18:31 Sujet du message: |
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merci pour tes conseils mais j'avais déjà effectué le contrôle de la mémoire et la mise à jour des drivers |
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Asiakira Rédacteur
Inscrit le: 29 Jan 2007 Messages: 1540 Localisation: Un monde virtuel
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Posté le: 18 Aoû 2010 à 9:56 Sujet du message: |
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Ok ! Dans ce cas vas jeter un œil ICI et suivre les instructions. _________________
"Bonjour Dame Tristesse et je te salue Mélancolie" |
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cubrick
Inscrit le: 16 Aoû 2010 Messages: 6 Localisation: BELGIQUE
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Posté le: 16 Déc 2010 à 9:43 Sujet du message: écran bleu - crash windows vista |
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Bonjour, et bien voilà, les écrans bleues réapparaîssent de plus en plus et je suis désespéré!!
Après analyse avec le soft "blue screenvieuw"; voici la réponse:
1.
Dump File : Mini121610-01.dmp
Crash Time : 16/12/2010 7:45:26
Bug Check String : RESOURCE_NOT_OWNED
Bug Check Code : 0x000000e3
Parameter 1 : 0x852d0e58
Parameter 2 : 0x85776d78
Parameter 3 : 0x00000000
Parameter 4 : 0x00000002
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+16e12
File Description : Pilote du système de fichiers NT
Product Name : Système d'exploitation Microsoft® Windows®
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini121610-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
2.
ump File : Mini121510-01.dmp
Crash Time : 15/12/2010 14:37:10
Bug Check String : ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
Bug Check Code : 0x000000fc
Parameter 1 : 0xa121bcec
Parameter 2 : 0x84dfd963
Parameter 3 : 0xa121bc7c
Parameter 4 : 0x00000002
Caused By Driver : hal.dll
Caused By Address : hal.dll+770c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini121510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Pouvez-vous m'aider, please
Merci mille fois d'avance |
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Aladin
Inscrit le: 22 Nov 2007 Messages: 88
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Posté le: 16 Déc 2010 à 17:02 Sujet du message: |
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Essai de démonter l'unité centrale, démonter absolument tout, même la pile, processeur...etc. et faire 1 petit nettoyage de toutes les pièces démontées, c'est peut être la poussière qui te rend fou!!!
ensuite les remontés. normalement sa doit marché.
bonne chance. _________________ - Tu crois qu'il y a une vie sur la lune ?
- Évidemment il y a de la lumière |
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cubrick
Inscrit le: 16 Aoû 2010 Messages: 6 Localisation: BELGIQUE
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Posté le: 16 Déc 2010 à 17:48 Sujet du message: |
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merci du conseil mais j'avais déjà enlevé les quelques poussières à l'intérieur du pc mais sans démonter.... je dois dire que j'ai un peu la frousse de faire une connerie: démonter, cela va toujours mais remonter!!! |
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cubrick
Inscrit le: 16 Aoû 2010 Messages: 6 Localisation: BELGIQUE
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Posté le: 17 Déc 2010 à 19:08 Sujet du message: |
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Voilà memtest n'a rien donné mais à chaque fois que je joue au jeux: "medal of honor" la dernière version; le pc bug en écran bleue et pourtant ma carte graphique posséde le dernier pilote et est donc à jour ( NVIDIA GE FORCE 8500GT)
Traduction:
Le premier
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: usbhub.sys
IRQL_NOT_LESS_OR_EQUAL
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x1000000a (0x00000016, 0x0000001b, 0x00000000, 0x824ab020)
*** usbhub.sys - Address 0x8ffa1034 base at 0x8ffa0000 DateStamp 0x49e01fe2
Le second:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: nvstor32.sys
DRIVER_IRQL_NOT_LESS_OR_EQUAL
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x100000d1 (0x122498b4, 0x00000002, 0x00000000, 0x82ade51f)
*** nvstor32.sys - Address 0x82ade51f base at 0x82ada000 DateStamp 0x479aa26e
le troisième:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: Ntfs.sys
RESOURCE_NOT_OWNED
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x000000e3 (0x852d0e58, 0x85776d78, 0x00000000, 0x00000002)
*** Ntfs.sys - Address 0x8aa20e12 base at 0x8aa0a000 DateStamp 0x49e0192a
le quatrième:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: hal.dll
ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x000000fc (0xa121bcec, 0x84dfd963, 0xa121bc7c, 0x00000002)
*** hal.dll - Address 0x827c170c base at 0x827ba000 DateStamp 0x49e018d9
Je vous en prie; aidez-moi, merci d'avance |
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cubrick
Inscrit le: 16 Aoû 2010 Messages: 6 Localisation: BELGIQUE
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Posté le: 13 Jan 2011 à 16:58 Sujet du message: écran bleu |
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Bonjour à tous et mes meilleurs voeux!
Voilà, cela à pris un peu de temps car j'ai restauré mon pc avec les 2 dvd's de restauration de départ
Par la suite, évidement, windows vista m'a fait un certain nombre d'update, mes drivers ont ètè mis à jour ( driver genious pro.) et...patatra, de nouveau des écrans bleu dont voici les rapports!!!
J'espère que vous pourrez m'aider car je suis découragé
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Thu 13/01/2011 8:48:03 your computer crashed
This was likely caused by the following module: unknown_image
Bugcheck code: 0xA (0x4060017, 0x1B, 0x0, 0x820AF020)
Error: IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\Mini011311-01.dmp
On Wed 12/01/2011 6:23:20 your computer crashed
This was likely caused by the following module: ntkrnlpa.exe
Bugcheck code: 0xA (0x822AD4BF, 0x2, 0x8, 0x822AD4BF)
Error: IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\Mini011211-01.dmp
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Tue 11/01/2011 17:58:54 your computer crashed
This was likely caused by the following module: ntkrnlpa.exe
Bugcheck code: 0xA (0x0, 0x1B, 0x1, 0x82075485)
Error: IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\Mini011111-07.dmp
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Tue 11/01/2011 17:55:55 your computer crashed
This was likely caused by the following module: tcpip.sys
Bugcheck code: 0xD1 (0x7A3EFC07, 0x2, 0x0, 0x82E3276D)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\Mini011111-06.dmp
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Tue 11/01/2011 17:49:30 your computer crashed
This was likely caused by the following module: usbccgp.sys
Bugcheck code: 0xC5 (0x4, 0x2, 0x1, 0x821257D7)
Error: DRIVER_CORRUPTED_EXPOOL
Dump file: C:\Windows\Minidump\Mini011111-05.dmp
file path: C:\Windows\system32\drivers\usbccgp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB Common Class Generic Parent Driver
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Tue 11/01/2011 7:34:40 your computer crashed
This was likely caused by the following module: dxgkrnl.sys
Bugcheck code: 0x1000007E (0xC0000005, 0x90EC38DB, 0x92458788, 0x92458484)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Dump file: C:\Windows\Minidump\Mini011111-04.dmp
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Tue 11/01/2011 7:32:53 your computer crashed
This was likely caused by the following module: unknown_image
Bugcheck code: 0xFC (0x8C6F5C5C, 0x9128E963, 0x8C6F5AA0, 0x0)
Error: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
Dump file: C:\Windows\Minidump\Mini011111-03.dmp
On Tue 11/01/2011 7:30:46 your computer crashed
This was likely caused by the following module: netio.sys
Bugcheck code: 0xD1 (0x1BAA, 0x2, 0x1, 0x82DB7A6E)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\Mini011111-02.dmp
file path: C:\Windows\system32\drivers\netio.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Network I/O Subsystem
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Tue 11/01/2011 7:21:59 your computer crashed
This was likely caused by the following module: ntkrnlpa.exe
Bugcheck code: 0xA (0x0, 0x1B, 0x1, 0x820C0850)
Error: IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\Mini011111-01.dmp
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Mon 10/01/2011 16:15:27 your computer crashed
This was likely caused by the following module: fileinfo.sys
Bugcheck code: 0x19 (0x20, 0x853B56A0, 0x853B5930, 0x8524969)
Error: BAD_POOL_HEADER
Dump file: C:\Windows\Minidump\Mini011011-01.dmp
file path: C:\Windows\system32\drivers\fileinfo.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: FileInfo Filter Driver
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Sun 9/01/2011 10:21:28 your computer crashed
This was likely caused by the following module: usbhub.sys
Bugcheck code: 0xC5 (0x0, 0x2, 0x1, 0x821337D5)
Error: DRIVER_CORRUPTED_EXPOOL
Dump file: C:\Windows\Minidump\Mini010911-01.dmp
file path: C:\Windows\system32\drivers\usbhub.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Default Hub Driver for USB
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Sat 8/01/2011 11:47:17 your computer crashed
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0xD1 (0x67C, 0x2, 0x0, 0x90275C41)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\Mini010811-01.dmp
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 258.96
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 258.96
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Conclusion
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12 crash dumps have been found and analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
merci d'avance!! |
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